Shipping Policy

Last updated: October 2026

Thank you for visiting Zist Organics. Below you will find our shipping policy to help you understand how we handle deliveries.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Times

Shipping charges are calculated at checkout based on your location and selected shipping method.

• Standard Shipping (Domestic): 3–7 business days
• Express Shipping (Domestic): 1–3 business days
• International Shipping: 10–21 business days (where available)

Delivery times are estimates and may vary due to courier delays, customs processing, or other factors beyond our control.

3. Free Shipping

We offer free standard shipping on domestic orders over a certain amount. Please check our website or checkout page for the current free shipping threshold.

4. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email with your tracking number. You can use this number to track your order through the courier's website.

5. International Shipping

Zist Organics ships to select international destinations. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. We are not responsible for any delays caused by customs processing.

6. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery at ziststore73@gmail.com with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.

If your package is lost in transit, please contact us at ziststore73@gmail.com and we will investigate with the courier on your behalf.

7. Incorrect Address

Please ensure your shipping address is correct at the time of placing your order. Zist Organics is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at ziststore73@gmail.com before the order is shipped.

8. Contact Us

For any shipping-related questions, please reach out to us:

• Email: ziststore73@gmail.com
• Phone: 03289770683
• Address: House No. 416, Khyaban-e-Naveed, Sargodha